ALEKO-Aluminum Outdoor Retractable Pergola with Solar Powered LED Lamps and Wooden Finish - 13 x 10 Ft - Sand-PERG10X13LSD-AP
- Delivery and Inspection
ALEKO’s Aluminum Outdoor Pergola adds a sophisticated charm to your deck or yard. In a matter of minutes, our pergola provides shade for your dining table, patio furniture or garden while also guarding against harsh UV rays and sudden rain showers. An attractive and luxurious addition to your outdoor space--this beautifully designed pergola makes every day feel like a vacation.
Made with a high quality, rust resistant aluminum frame, our pergola is embossed with a natural wood grain finish, giving it the look of a wooden pergola without the maintenance of real wood. A rain-resistant polyester canopy allows the pergola to be enjoyed all-year-round. Rain-free skies? Our canopy can be easily retracted or removed for storage. Solar powered lights are built-in to the pergola and make entertaining at any hour possible. When light is not necessary, simply use the switch located on the leg of the pergola to turn on and off. Included are all the fittings, parts, and comprehensive instructions for an easy assembly. Available in Burgundy and Sand.
Aluminum Outdoor Retractable Patio Pergola Canopy with Solar Lights is an elegant and relaxed statement piece for outdoor dining or entertaining
Made with a high quality, rust-resistant aluminum frame to ensure sustainability for many seasons
Embossed wood-grain finish gives the look of a wooden pergola without the maintenance of real wood
The retractable canopy protects against UV rays and unexpected rain showers or opens up for more light exposure
(28) Built-In Solar Lights make entertaining at any hour possible; light switch is located on the leg of the pergola
All fittings, parts, and instructions are included for simple assembly
Frame Material: Rust-resistant aluminum
Canopy Material: Polyester
Assembled Product Dimensions: 13.1 x 9.7 x 7.9 Feet
- Pergola Fabric Dimensions: 11.1 x 8.6 Feet (133 x 103 Inches)
Canopy Color: Sand
Frame Color: Natural Wooden Tan
More often then not, shipments/packages make it to your location without a problem. However, if they do, we ask that you thoroughly inspect your packages following a few guidelines. Note that any type of damage will require photos submitted to email@example.com within 48 hours of receipt to process your return/exchange.
Pre-Delivery: If you are not there to sign-for or inspect the delivery, and authorize the freight company to leave the order without a signature (by leaving a note, etc.), CozeeFlames cannot be held liable for any damages or missing pieces.
Upon Delivery: When it arrives, ensure that the pallet/piece count on the delivery receipt matches the number of pallets/pieces you are supposed to have received. Note any missing pieces on the delivery receipt before you sign. Example: “Only Received 3 of 4 pieces.” Call us at (915)407-0054 immediately to let us know you are missing pallets/pieces. We will coordinate with the carrier to locate the missing items or replace them.
Immediately inspect for any visible damages like crumpled box corners, holes/punctures, or broken pallets (which are typical signs of internal damage). If there is any visible damage REFUSE DELIVERY OF THE ENTIRE ORDER. Do not keep a partial order if any single item is damaged. Note any damages to the packaging or contents on the delivery receipt by specifically writing the word “Damaged”.
If there is no visible external damage, please sign-for and accept your freight. Signing your delivery receipt without noting any damages legally states that you have received your items in good condition. Note that drivers will not wait for you to inspect for concealed damage.
Upon accepting your order, open and inspect your package for CONCEALED DAMAGE. You have 48 hours to email us damage photos at firstname.lastname@example.org. You may call us at (915)407-0054 to report any concealed damage, only after we have received the corresponding photos. Please have your order number ready. Thank you.
Generally, most of the items we carry can be returned within 30 days of receipt in new condition and unopened. Custom ordered products cannot be returned or refunded.
Returned products must be sent back with their original packaging and have all of the parts and components that they came with. Please contact the manufacturer for any warranty issues.
Please document (photograph) any damages upon receiving the item and report these damages to the delivery carrier if product was sent by LTL or freight (not by UPS, Fedex, USPS, etc).
Some items may additionally be subject to a restocking fee. Customer is responsible for return shipping and original shipping cost, even if the item was "free shipping". Any damages to products may void the return. Returns must be accompanied with an RMA number. Please contact us in order to have one generated.
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As stated in the Product Quality Guarantee, any item that arrives in less than perfect condition or missing parts will be handled at no extra cost to you. Refunds will be issued to the original credit card that you use when placing your order. It is the customers' responsibility to confirm the product will comply with their state, county or city codes.
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