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Didn’t have any surprise with the product as I already knew it, but I was impressed with the customer service! I ordered from Canada and they called me on the phone (yes, the good old phone) to make sure everything was OK with my order. The estimated shipping date from my order occured to be the exact delivery date. I will order again on that site!
Simple assembly and everything arrived in great shape. Within an hour I was seasoning the griddle. I have a Big Green Egg and Weber S-435 gas grill. This grill is equal in quality and we love using it. Since we got it, we have used it three times a week. If you are considering one, don’t wait. You will love this product.
This griddle is extremely versatile, easy to use, easy to clean and easy to maintain. We love it!
Perfect size and weight for a retired couple. Easy to move outside to cook anytime we want. We cooked strip steaks the other night, 3 min per side and they were outstanding. Easy to clean with the rear grease trap.